-Expertise in Clients support and Customer Care, Brand awareness, Project Management (steering, needs analysis, writing functional specifications and brief, budget and schedule planning, acceptance testing and launch process)
Had 3+ years in Digital Sector
Strong communication and analysis skills
Versatile, Proactive, Creative, Organized, and Problem solver
Ability to work with groups, independently and under pressure
Excellent relationships with co-workers and clients
Trilingual in French, English and Turkish
Software: Microsoft Office, Wordpress, Indesign, Photoshop, Ilustrator, Dreamweaver, EasyPhp, Joomla, Google Analytics and Xiti
Area of expertise: Internet, Project Management, E-Marketing, SEO, Online Strategy, Accessibility
Sector knowledge: Financial, Resources, Education, E-Commerce, etc.
Increased digital brand awareness by managed transversal digital projects: as website (Wordpress) for internal clients (budget: 100K€ and 150K€) as digital events (Widget for BNPP Cinema of February, June and September, budget: 5K€), as accessibility project, as internal team projects (coordinated the external service providers for 16 co-workers)
Kick-off, organized and coordinated project plan with agencies, IT teams and clients
Planned budget and schedule (launch, training, maintenance)
Wrote functional specifications, requirement documents, creative brief, SOW, Training support
Validated the technical specifications, wireframe and proposals
Managed the launch process: redaction of bug sheet, tests, launch and monitoring (Google Analytics and Xiti)
Skills: Digital Project Management, Audit, Analysis, Clients Support, Readaction, Coordination,Versatile
Detailed Description
Digital Project Manager in E-communication departement of BNP Paribas Group